FAQ
- I hardly use the REST API, why is my usage so high?
- Can I use WebSocket under a Free plan?
- Do you provide a Sandbox Environment for testing?
- Why am I receiving "message": "Forbidden - Your API key don't have privileges to data type"?
- Can I use the API commercially to show prices on my website?
- How to handle payment errors during sign up
- Do you offer a trial period for Historical Data?
- I didn't receive an email
- What are the benefits of using the WebSocket SDK?
- How is trade volume calculated?
- How can I set custom timezone in the data?
- API Usage Limits
- "Invalid API Key" error for a newly purchased key
- REST API empty array/collection response and 550 error explained.
- Was my free API Key banned/blocked?
- Does CoinAPI provide asset icons/images of the cryptocurrencies?
- How to avoid losing the messages or delay on the WebSocket?
- How far back is your historical data offerings?
- How does the full orderbook stream work?
- How to be notified about the issues/incidents?
- Can I use the API to show graphs, charts or tables?
- How to check historical API usage?
- Can I get the XML or CSV instead of the JSON output format?
- How to get more than 100 items in response?
- Are subscription payments executed automatically?
- Did you have market data in flat files?
- Do you have a Status Page?
- Can I participate in the CoinAPI GitHub repository?
- What market symbol types are supported by CoinAPI?
- What types of data does CoinAPI provide?