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  1. CoinAPI.io
  2. FAQ

FAQ

  • I hardly use the REST API, why is my usage so high?
  • Can I use WebSocket under a Free plan?
  • Do you provide a Sandbox Environment for testing?
  • Why am I receiving "message": "Forbidden - Your API key don't have privileges to data type"?
  • Can I use the API commercially to show prices on my website?
  • How to handle payment errors during sign up
  • Do you offer a trial period for Historical Data?
  • I didn't receive an email
  • What are the benefits of using the WebSocket SDK?
  • How is trade volume calculated?
  • How can I set custom timezone in the data?
  • API Usage Limits
  • "Invalid API Key" error for a newly purchased key
  • REST API empty array/collection response and 550 error explained.
  • Was my free API Key banned/blocked?
  • Does CoinAPI provide asset icons/images of the cryptocurrencies?
  • How to avoid losing the messages or delay on the WebSocket?
  • How far back is your historical data offerings?
  • How does the full orderbook stream work?
  • How to be notified about the issues/incidents?
  • Can I use the API to show graphs, charts or tables?
  • How to check historical API usage?
  • Can I get the XML or CSV instead of the JSON output format?
  • How to get more than 100 items in response?
  • Are subscription payments executed automatically?
  • Did you have market data in flat files?
  • Do you have a Status Page?
  • Can I participate in the CoinAPI GitHub repository?
  • What market symbol types are supported by CoinAPI?
  • What types of data does CoinAPI provide?
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