General

API

• What timezone is used for date/time values?
• How to use CoinAPI from Matlab?
• FIX API Logon Troubleshooting.
• Geographic locations and the latency.
• Certificate validation failed when trying connect to the API
• What protocols can I use to access CoinAPI?

See all 14 articles

Security & Privacy

• What should I do if my API key was compromised?
• What information do I need to provide in order to subscribe?
• What security mechanisms does CoinAPI use to protect my data?

Billing & Subscriptions

• How I can update my credit card / billing information?
• How to subscribe to the API?
• How to reactivate my canceled subscription?
• How to cancel my subscription?
• How to upgrade/downgrade my subscription?
• How can I get an invoice?

FAQ

• Invalid API Key error for the newly purchased key.
• REST API empty array/collection response and 550 error explained.
• Was my free API Key banned/blocked?
• Did CoinAPI provide images of the cryptocurrencies?
• How to avoid losing the messages or delay on the WebSocket?
• How far back the historical data is available?

See all 27 articles

Announcements

• Subscription related API calls now available
• Last volume traded in the symbol listing