General

Customer account

• Managing Account Contacts
• How I can update my credit card / billing information?
• How can I get an invoice or receipt?
• How can I change my CoinAPI account's email address?
• I'd like to make an account but getting this error: "invalid external account"
• How do I get an additional API key?

API

• Why are there no Exchange Rates data for some assets for a given period?
• I received a reconnect message from Websocket
• How can I get the USD price for multiple assets at the same time?
• What are the time periods I can use for Exchange Rates and OHLCV?
• How can I see a list of symbols related to a specific exchange, market, or asset?
• How can I get OHLCV data by asset pair?

See all 22 articles

Security & Privacy

• What CDN does the API use?
• What should I do if my API key was compromised?
• What information do I need to provide in order to subscribe?
• What security mechanisms does CoinAPI use to protect my data?

Billing & Subscriptions

• Can I still use my API key if I cancel my subscription?
• Can I cancel my subscription anytime?
• How to subscribe to the API?
• How to reactivate my canceled subscription?
• How to cancel my subscription?
• How to upgrade/downgrade my subscription?

FAQ

• How do I enable overage?
• We need a OneZero FIX API session, is this possible?
• I forgot my paid subscription API key
• How granular is your data?
• I hardly use the REST API, why is my usage so high?
• Can I use WebSocket under a Free plan?

See all 39 articles

Announcements

• Subscription related API calls now available