General

Customer account

• Managing Account Contacts
• How I can update my credit card / billing information?
• How can I get an invoice or receipt?
• Can I add other users to my account?
• I want to change my account's name
• How can I change my CoinAPI account's email address?

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API

• Why are limit headers not always showing on a request?
• Why are there no Exchange Rates data for some assets for a given period?
• I received a reconnect message from Websocket
• How can I get the USD price for multiple assets at the same time?
• What are the time periods I can use for Exchange Rates and OHLCV?
• How can I see a list of symbols related to a specific exchange, market, or asset?

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Security & Privacy

• What CDN does the API use?
• What should I do if my API key was compromised?
• What information do I need to provide in order to subscribe?
• What security mechanisms does CoinAPI use to protect my data?

Billing & Subscriptions

• Can I Pay for My Subscription using Cryptocurrencies or Bank Transfer?
• Can I still use my API key if I cancel my subscription?
• Can I cancel my subscription anytime?
• How to subscribe to the API?
• How to cancel my subscription?
• How to upgrade/downgrade my subscription?

FAQ

• How Can I Get Balances by EMS API?
• How to Get Current Quotes for a Specific Symbol_id?
• How to obtain a List of All Supported Metrics by CoinAPI?
• Does CoinAPI Offer a Securities Master for Digital Assets?
• Does CoinAPI Provide Derivative Tick Info and Liquidation Data?
• Does CoinAPI Provide Current Metrics for a Given Exchange?

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Announcements

• Subscription related API calls now available