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  1. CoinAPI.io
  2. General

General

Customer account

  • Managing Account Contacts
  • How I can update my credit card / billing information?
  • How can I get an invoice or receipt?
  • How do I get an additional API key?

API

  • Documenting Connectivity issues
  • What timezone is used for date/time values?
  • How to use CoinAPI from Matlab?
  • FIX API Logon Troubleshooting
  • Geographic locations and the Latency
  • How to solve certificate validation error?
See all 14 articles

Security & Privacy

  • What should I do if my API key was compromised?
  • What information do I need to provide in order to subscribe?
  • What security mechanisms does CoinAPI use to protect my data?

Billing & Subscriptions

  • How to subscribe to the API?
  • How to reactivate my canceled subscription?
  • How to cancel my subscription?
  • How to upgrade/downgrade my subscription?

FAQ

  • How to handle payment errors during sign up
  • Do you offer a trial period for Historical Data?
  • I didn't receive an email
  • What are the benefits of using the WebSocket SDK?
  • How is trade volume calculated?
  • How I can set custom timezone in the data?
See all 31 articles

Announcements

  • Subscription related API calls now available
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