FIX API Logon Troubleshooting

apietrzyk+zendesk
  • Updated

This article will contain the most common issues related to the initiating FIX connection:

  1. Make sure you have a Professional level subscription or you have the FIX access provisioned on your API Key
  2. Use our configuration for the initiator and the FIX44.xml file from our GitHub repository (https://github.com/coinapi/coinapi-sdk/tree/master/data-api/csharp-fix-v2)
  3. Make sure that your API Key in the initiator config is correctly pasted into the SenderCompID key.
  4. Check the value of the TAG=52 in the LOGON (A) message. Time should be in the UTC timezone and it can't differ too much from the actual time.

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