How I can update my credit card / billing information?

Using our Customer Portal - Payment section you can:

• Add a new credit card
• Remove the attached credit card
• Set one credit card as the default payment method

If we need to charge your company account, then we will use the payment method marked as the default first. In the event that we are unable to complete the charge using the default payment method, then we will retry it using all other credit cards attached to the Account.

To access the Customer Portal, you need the first login to our website (https://www.coinapi.io/Panel/Account) using the email associated with your subscription. Only emails related to active or canceled paid subscriptions can log into the Customer Portal, unless the Product Support Team created the Account.